Implementation &
Consulting
- Home /
- Implementation & Consulting
ERP services
Our Services
ERP Services
SAP S/4HANA Services
SAP S/4HANA is the next-generation ERP suite built on an advanced in-memory platform. It offers real-time analytics, enhanced user experience, and streamlined business processes. Here are the key services related to SAP S/4HANA:
Key Services
Migration and Conversion
Moving from SAP ECC to S/4HANA is a significant undertaking. Services in this category assist with data migration, system conversion, and technical upgrades to transition smoothly.
Greenfield and Brownfield Implementations
Organizations can choose to implement S/4HANA as a fresh start (greenfield) or build upon their existing SAP infrastructure (brownfield). Services cater to both approaches.
S/4HANA Cloud Integration
For cloud-based S/4HANA deployments, services include configuring and integrating the system with other cloud solutions and on-premises applications.
SAP Fiori UX Design
SAP Fiori is the user experience design for S/4HANA. Services focus on creating intuitive and responsive user interfaces for enhanced user satisfaction and productivity.
Custom Development
Adapting S/4HANA to unique business requirements may involve custom development. Services in this area build custom apps and extensions on the S/4HANA platform.
SAP ECC (Enterprise Central Component) Services
SAP ECC is a widely used ERP (Enterprise Resource Planning) system that provides comprehensive business management solutions. Here’s an overview of SAP ECC services:
Overview
Implementation
SAP ECC implementation involves setting up and configuring the system to align with an organization's business processes. This service includes customizing modules like Finance, Sales, Procurement, and Human Resources to meet specific needs.
Customization
Businesses often require tailored solutions to address unique challenges. Customization services adapt SAP ECC modules to match specific workflows, reporting requirements, and industry standards.
Upgrade Services
SAP regularly releases updates and patches to enhance ECC's functionality and security. ECC services include planning and executing system upgrades while minimizing disruption.
Integration
SAP ECC often needs to integrate with other enterprise systems, such as CRM, SCM, and BI tools. Integration services ensure smooth data flow across all systems.
Grow / Rise
At Marici, we are committed to helping your organization embark on a successful digital transformation journey with our comprehensive Rise with SAP (Public and Private) Implementation Services. These services are designed to guide you through the deployment and adoption of SAP’s transformative offerings, aligning them with your business needs and objectives. Here’s how we can assist your OrganizationÂ
Objectives
System Configuration and Customization
We configure and customize the SAP public cloud solution to align with your business processes. This includes setting up various modules, customizing interfaces, and ensuring that the system is optimized for your specific operational needs.
SAP S/4HANA Cloud Migration
With our support, your transition to SAP S/4HANA Cloud, SAP's modern ERP solution, will be seamless, providing real-time data, advanced analytics, and streamlined business processes.
Data Migration and Integration
We manage the entire data migration process, ensuring a smooth and accurate transfer of data to the SAP public cloud. Our services include data extraction, transformation, loading (ETL), and validation, as well as integrating SAP with other business systems for a unified IT environment.
SAP Business Technology Platform (BTP
We will help you make the most of SAP's Business Technology Platform, offering a range of services such as analytics, data management, application development, and integration to enhance your operations.
CRM And
E-Commerce Services
Our CRM and e-commerce consulting services cater to both B2B and B2C sectors, specializing in SAP Customer Experience (SAP CX) , Salesforce and Adobe platforms. We tailor solutions to optimize client interactions, streamline operations, and boost customer satisfaction. From implementing and customizing CRM systems to integrating robust e-commerce solutions, we ensure your business maximizes efficiency and enhances sales effectiveness. Whether you operate in a B2B environment, nurturing long-term client relationships, or in a B2C setting, aiming to optimize direct consumer interactions, our expertise empowers you to drive superior customer engagement and foster sustainable growth in your respective market segments.
CRM And
E-Commerce Services
Our CRM and e-commerce consulting services cater to both B2B and B2C sectors, specializing in SAP Customer Experience (SAP CX) , Salesforce and Adobe platforms. We tailor solutions to optimize client interactions, streamline operations, and boost customer satisfaction. From implementing and customizing CRM systems to integrating robust e-commerce solutions, we ensure your business maximizes efficiency and enhances sales effectiveness. Whether you operate in a B2B environment, nurturing long-term client relationships, or in a B2C setting, aiming to optimize direct consumer interactions, our expertise empowers you to drive superior customer engagement and foster sustainable growth in your respective market segments.
SAP CX Services
SAP CX, or SAP Customer Experience, is a suite of solutions designed to help businesses optimize and elevate their customer interactions and relationships across various touchpoints. At Marici, we provide SAP CX services focusing on E-Commerce aspects to empower your organization in delivering exceptional customer experiences and driving customer satisfaction. Here’s how our SAP CX services can benefit your Organization:
SAP Commerce Cloud
SAP Commerce Cloud services provide a comprehensive suite of e-commerce solutions that integrate seamlessly with SAP’s ecosystem. These services enable businesses to manage online sales, enhance customer interactions, and drive revenue through personalized experiences and scalable architecture. Our SAP Commerce Cloud implementation services are focused on ,maximizing/delivering  following key features of SAP Commerce cloud based on extensive implementation experiences
Key Features
E-commerce Platform Implementation
A robust platform for building and managing online stores, supporting various business models from B2B to B2C. It includes features for catalogue management, order management, and integration with payment gateways.
Omnichannel Commerce
Integration of online and offline sales channels (such as mobile, social media, physical stores) to provide a unified customer experience across all touchpoints.
Analytics and Reporting
Utilizing advanced analytics tools to gather and analyze e-commerce data, such as sales performance, customer behavior, and website traffic. Insights derived help in making data-driven decisions to optimize merchandising, pricing strategies, and inventory management.
Integration with SAP Solutions
Seamless integration with other SAP products like SAP ERP, SAP Marketing Cloud, SAP Emarsys and SAP CRM to create a cohesive digital ecosystem that spans from front-end sales to back-end operations.
Digital Marketing Integration
Integrating with SAP Marketing Cloud or other marketing automation platforms to execute targeted campaigns, track customer interactions, and analyze campaign effectiveness. This ensures alignment between marketing efforts and e-commerce activities.
Mobile Commerce Enablement
Providing mobile-friendly experiences through responsive design or dedicated mobile apps. This enables customers to browse, shop, and complete transactions conveniently on mobile devices.
SAP Emarsys Customer Engagement
We offer specialized SAP Emarsys Customer Engagement services designed to help you create personalized, data-driven marketing strategies that enhance customer experiences and drive business growth.Â
Specialization
Personalized Marketing Campaigns
We help you design and implement targeted marketing campaigns that resonate with your customers. By leveraging the powerful segmentation and personalization capabilities of SAP Emarsys, we ensure your messages reach the right audience at the right time, increasing engagement and conversions.
Customer Journey Mapping
Our team creates detailed customer journey maps that provide insights into your customers' interactions with your brand. Using SAP Emarsys, we track and analyze customer behavior across multiple touchpoints, enabling you to deliver consistent and relevant experiences throughout the customer lifecycle.
Automated Workflows
Our SAP Emarsys services include the development and implementation of automated marketing workflows. By automating repetitive tasks and processes, we help you save time and resources while maintaining a high level of personalization and engagement with your customers.
Integration and Support
Our team ensures smooth integration of SAP Emarsys with your existing systems and platforms. We provide ongoing support and maintenance to ensure your marketing operations run smoothly and efficiently, allowing you to focus on achieving your business goals.
SAP Sales Cloud
We offer expert SAP Sales Cloud solutions to streamline and enhance your sales processes. Our team specializes in delivering end-to-end implementation, integration, and support services tailored to your business needs. With SAP Sales Cloud, you gain comprehensive visibility into customer interactions, improve sales forecasting, and drive better decision-making. Our services ensure seamless connectivity with SAP S/4HANA and other SAP solutions, empowering your sales teams with real-time insights, automation, and powerful analytics for faster and smarter sales execution.
Offerings
Sales Force Automation
Streamline your sales processes, automate tasks, and improve sales team productivity.
Lead and Opportunity Management
Effectively manage leads and opportunities to increase conversion rates.
Quote-to-Cash
Optimize the entire sales cycle, from generating quotes to closing deals.
Sales Analytics
Gain insights into sales performance and customer behavior to make data-driven decisions.
SAP Marketing Cloud
We offer comprehensive SAP Marketing Cloud solutions to help you deliver personalized and data-driven customer experiences. Our services cover implementation, integration, and ongoing support, ensuring you can leverage real-time customer insights, targeted campaigns, and seamless integration with SAP S/4HANA. With our expertise, you can optimize marketing strategies, boost customer engagement, and drive higher ROI.
Offerings
Marketing Automation
Create and execute personalized marketing campaigns across channels.
Customer Segmentation
Target specific customer segments for tailored messaging.
Lead Scoring
Identify high-value leads to prioritize sales efforts.
Marketing Analytics
Measure campaign effectiveness and optimize marketing strategies.
Salesforce Services
Our Salesforce implementation services for Sales and Commerce Cloud are designed to help IT organizations optimize their sales processes and enhance their e-commerce capabilities. We provide comprehensive solutions to ensure a seamless integration of Salesforce into your operations, driving improved customer engagement and business growth.
Solutions
Consulting and Development
We begin by conducting a thorough assessment of your business requirements and develop a tailored implementation plan aligned with your strategic objectives.
System Configuration
Our experts set up and configure Salesforce to match your unique business processes and workflows, ensuring optimal usability and efficiency.
Data Migration
We ensure a secure and accurate migration of your existing data to Salesforce, minimizing disruptions and maintaining data integrity throughout the transition.
Integration
We seamlessly integrate Salesforce with your existing enterprise systems, such as ERP, marketing automation, and analytics tools, enabling a unified approach to data management and operational efficiency.
Analytics and Reporting
Implementing robust analytics and reporting tools within Salesforce, we empower you to gain deep insights into customer behaviour, track key performance indicators, and make informed business decisions.
Adobe Services
Our Adobe implementation services are designed to empower businesses to leverage Adobe’s suite of solutions effectively. We specialize in delivering seamless integrations and customizations tailored to enhance digital experiences and drive business growth. Whether you’re looking to optimize marketing campaigns, improve customer engagement, or streamline content management, our services ensure you harness Adobe’s capabilities to their fullest. We encompass following services as part of our Adobe portfolio :
Adobe Portfolio
Customization and Development
Developing custom functionalities and extensions within Adobe solutions to meet unique business requirements. We enhance Adobe solutions with tailored features that optimize workflows and enhance user experience.
Adobe Experience Manager (AEM) Implementation
Implementing Adobe Experience Manager to manage and deliver personalized content across various channels. We configure AEM to streamline content creation, management, and delivery workflows.
Adobe Analytics Implementation
Setting up Adobe Analytics to capture, analyze, and visualize customer data across digital channels. We configure Adobe Analytics to track visitor behavior, optimize conversions, and measure marketing campaign effectiveness.
Integration Services
Integrating Adobe solutions with your existing IT infrastructure, including CRM systems, e-commerce platforms, and data warehouses. Our integration services ensure seamless data flow and a unified view of customer interactions.